Policies:

Many homes allow pets (pet fee required). Please ask.

Prices are subject to change after this publication has been posted.

All rentals are subject to a non-refundable $55.00 reservation fee and 11% North Carolina occupancy tax.

A deposit at time of booking is required to hold the reservation. The balance is due at least 30 days before arrival. If you are mailing a check we will hold your reservation upon request for up to one week.

All homes require either:
     -A refundable $500 security deposit. The security deposit will be refunded within 45 days of departure.   If booked through a third party site, this security deposit may vary. 
     -Damage Insurance in the amount of $40 which shall cover up to $1500 in accidental damage.

Check in time is after 4:00pm. If you would like to request an early check-in, we are happy to check the availability to do so on the DAY OF ARRIVAL. No guarantees will be made.

Check out time is 10:00 a.m. Guests will be subject to additional charges for late check-outs that were not arranged in advance.

You must bring your own PAPER AND SOAP PRODUCTS (some homes offer starter sets so please inquire).
Linens and towels are provided.
Absolutely no smoking allowed inside any homes. 
Some homes have WiFi (please inquire about the speed if high speed is a necessity).

Reservations and Payment Options:
We accept Visa, Mastercard, Discover, and checks – payable to:  Carolina Mountain Vacation Homes, Inc.  If you are sending a check, we will allow one week to receive your deposit. The balance of your payment must be received at least 30 days before your arrival
Mail to:
Carolina Mountain Vacation Homes
P.O. Box 14
Maggie Valley, NC 28751
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Cancellation Policy:
*Ask us about travel insurance!
If you cancel at least 30 days before your planned arrival, your payment will be refunded. If you cancel with less than 30 days’ notice but at least 15 days' notice, you will be refunded 50% of the deposit (which is 25%). No refunds are made with less than 15 days' notice. The $55 reservation fee is NON-refundable. 
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Access to homes:
Please make note of the following:
Many of our homes are mountain homes. They are not on public roads. Gravel roads and gravel driveways are common in the mountains and many of our homes require you to use a short unpaved road or driveway to reach a home.

If the home is at a high elevation, the access road is also probably steep in spots.

For many of our homes, FOUR WHEEL DRIVE or front-wheel drive is recommended. Those homes mention this on their individual web pages.